Demo·sample customers and calls, nothing really sendssample data·
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Alana Reidundo
Alana ReidSMS2 hours
texted photos arrive unusable 3 times out of 4, send this instead
Customer
Hi, after a price on a new deck out the back, roughly 5 by 4. Are you taking on work in October?
Full conversation (2 messages, 1 call)
Missed callIncoming · Not answered
No recording
Call · 6 Oct 2026, 10:52 AM
Customer · 6 Oct 2026, 10:54 AMHi, after a price on a new deck out the back, roughly 5 by 4. Are you taking on work in October?
Auto-reply · 6 Oct 2026, 10:55 AMThanks for getting in touch with Harbour Carpentry. We have your message and will come back to you shortly.
AI suggested replyEdit it before you send
Priya Nairundo
Priya NairEmail5 hours
texted photos arrive unusable 3 times out of 4, send this instead
Customer
Morning. We had you out in March for the pergola. The laundry door has dropped and catches on the frame now. Is that something you can look at, and would it be covered?
AI suggested replyEdit it before you send
Sam Whitfieldundo
Sam WhitfieldFacebook1 day
texted photos arrive unusable 3 times out of 4, send this instead
Customer
Saw the carport you did on Marmion Street. Do you do those in Colorbond as well or just timber?
Full conversation (2 messages)
Customer · 5 Oct 2026, 11:58 AMSaw the carport you did on Marmion Street. Do you do those in Colorbond as well or just timber?
Auto-reply · 5 Oct 2026, 11:59 AMThanks for getting in touch with Harbour Carpentry. We have your message and will come back to you shortly.
AI suggested replyEdit it before you send
Jake Morenoundo
Jake MorenoSMS40 minutes
texted photos arrive unusable 3 times out of 4, send this instead
Customer
Something has come up Thursday, any chance we push the site visit to next week?
Full conversation (3 messages, 1 call)
Outgoing callOutgoing · Connected
2m 22s
Confirmed the Thursday 9am site visit for the pergola. Jake wants a quote for a matching gate as well. Bring the gate brochure.
Transcript
Harbour Carpentry Hi Jake, just confirming Thursday at nine for the pergola measure-up.
Customer Yeah that is fine. While you are here can you price a gate to match?
Harbour Carpentry Sure, I will bring a couple of styles to show you.
Customer Perfect, see you Thursday.
Call · 4 Oct 2026, 12:48 PM
Customer · 4 Oct 2026, 12:58 PMGday, still right for Thursday 9am?
Harbour Carpentry · 4 Oct 2026, 1:08 PMYep Thursday 9am is in the book, see you then.
Customer · 6 Oct 2026, 12:18 PMSomething has come up Thursday, any chance we push the site visit to next week?
AI suggested replyEdit it before you send
Marcus Bellundo
Marcus BellWebchat3 hours
texted photos arrive unusable 3 times out of 4, send this instead
Customer
We are renovating the back of the house and need someone for the framing and the internal fitout. Builder has pulled out. Do you take on jobs that size?
AI suggested replyEdit it before you send
Kim Hoangundo
Kim HoangSMS6 hours
texted photos arrive unusable 3 times out of 4, send this instead
Customer
Can you tell from these whether the boards can be sanded back or if they need replacing?
Full conversation (3 messages)
Customer · 6 Oct 2026, 6:18 AMDeck is looking rough after winter, can you have a look?
Harbour Carpentry · 6 Oct 2026, 6:23 AMSend me a couple of photos and I will tell you what it needs.
Customer · 6 Oct 2026, 6:58 AMCan you tell from these whether the boards can be sanded back or if they need replacing?
AI suggested replyEdit it before you send
Ella Fontaineundo
Ella FontaineEmail8 hours
texted photos arrive unusable 3 times out of 4, send this instead
Customer
Invoice 1042 came through at $4,380 but the quote was $3,950. Can you break down the difference before I pay it?
AI suggested replyEdit it before you send
Aisha Karimundo
Aisha KarimSMS4 hoursCheck me
Marked Check me because the AI draft wasn't confident about the answer.
texted photos arrive unusable 3 times out of 4, send this instead
Customer
Are you licensed to do the structural steel on the opening, or does that need someone else?
Full conversation (1 message, 1 call)
VoicemailIncoming · Left a voicemail
38s
Aisha is asking whether the structural steel over the new opening is part of the job.
Transcript
Customer Hi, it is Aisha about the kitchen opening. I wanted to check if you do the steel beam as well or if I need someone else for that. I will send you a text too. Thanks.
Call · 6 Oct 2026, 8:48 AM
Customer · 6 Oct 2026, 8:58 AMAre you licensed to do the structural steel on the opening, or does that need someone else?
AI suggested replyEdit it before you send
Needs Mick1escalated, do not send
Tom Radleyundo
Tom RadleySMS1 dayMick
Status set to Mick because the draft flagged it: warranty claim, customer is asking for the whole section redone rather than a repair.
texted photos arrive unusable 3 times out of 4, send this instead
Customer
The decking has cupped along the north side, about eight boards. It was done in February. I want it redone, not patched.
Full conversation (2 messages)
Customer · 5 Oct 2026, 12:58 PMThe decking has cupped along the north side, about eight boards. It was done in February. I want it redone, not patched.
Auto-reply · 5 Oct 2026, 12:59 PMThanks for getting in touch with Harbour Carpentry. We have your message and will come back to you shortly.
AI suggested replyEdit it before you send
Waiting on customer3no action
Ben Okaforundo
Ben OkaforEmail2 days
Waiting on the customer. We last replied 4 Oct.
texted photos arrive unusable 3 times out of 4, send this instead
Customer
Great, send it through.
Full conversation (4 messages)
Customer · 3 Oct 2026, 11:38 AMCan you do a price on the built-in robes, three bedrooms?
Harbour Carpentry · 3 Oct 2026, 11:58 AMYes. Do you want melamine or a painted finish? Painted is about 20 percent more.
Customer · 4 Oct 2026, 12:58 PMGreat, send it through.
Harbour Carpentry · 4 Oct 2026, 1:08 PMQuote 1051 attached, $7,240 in melamine. Let me know on the finish and I will lock a start date.
Quote sent, waiting on him to confirm the finish.
Your reply
Dean Harrisundo
Dean HarrisSMS3 days
Waiting on the customer. We last replied 3 Oct.
texted photos arrive unusable 3 times out of 4, send this instead
Customer
Strata meet on the 30th, I will let you know straight after.
Full conversation (4 messages, 1 call)
Customer · 2 Oct 2026, 8:58 AMChasing a quote for the balcony decking, unit 4.
Incoming callIncoming · Answered
5m 11s
Dean wants the balcony decked in merbau. Strata has to approve it first. Quote to follow by text.
Customer Hi Mick, Dean from unit 4. I am after a price on redoing the balcony deck.
Harbour Carpentry No worries. Roughly how big is it, and are you after pine or a hardwood?
Customer About 3 by 6, and merbau if it is not crazy money.
Harbour Carpentry Merbau is lovely on a balcony. Does strata need to sign off?
Customer Yeah, they meet at the end of the month.
Harbour Carpentry Fine, I will text you a quote this morning so you have it for the meeting.
Call · 2 Oct 2026, 9:48 AM
Harbour Carpentry · 2 Oct 2026, 10:38 AMSent that through this morning, $5,680. Does strata need to sign off first?
Customer · 3 Oct 2026, 12:58 PMStrata meet on the 30th, I will let you know straight after.
Harbour Carpentry · 3 Oct 2026, 1:08 PMNo problem, I will hold the date until then.
Waiting on his strata to approve the balcony work.
Your reply
Nadia Constantineundo
Nadia ConstantineFacebook5 days
Waiting on the customer. We last replied 1 Oct.
texted photos arrive unusable 3 times out of 4, send this instead
Customer
I will dig it out and send it over.
Full conversation (3 messages)
Customer · 30 Sep 2026, 11:38 PMDo we need a permit for a 6 metre pergola in Melville?
Harbour Carpentry · 1 Oct 2026, 1:18 AMYes, anything over 10 square metres needs a building permit there. Have you already lodged anything with the shire?
Customer · 1 Oct 2026, 12:58 PMI will dig it out and send it over.
Asked her for the shire reference number.
Your reply
All caught up. Nice work.
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Pickup
by Intrlude
This is a working demo of the inbox and phone app, set up for a sample business (Harbour Carpentry) so you can click through exactly what your team would use. Nothing here is really sent or really rings a phone.
Four things worth trying
Open a conversation under To reply and send the drafted reply
Take a call: answer it, mute, pass it on to Jess, then find it in Recents
Search for a customer, then mark a job done
Open the Pipeline: every new enquiry already has an AI starting price from a job like it
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